The project engages all stakeholders at the destination providing the best services and recommends top-notch amenities and reliable partners guaranteeing quality. The result is increased customer satisfaction with the overall destination experience. Every participant in the IQM Destination Lošinj Project, in order to be in compliance with the quality of destination development, meet the expectations of partners and guests and establish connections – network with other IQM Destination Lošinj partners offering products and services at the destination, has to meet certain standards set for each individual group of stakeholders: hotels, restaurants, private landlords, tourist agencies, campsites, stores, souvenir shops and wellness amenities.
IQM systematically and continually monitors and evaluates quality development, clarifies concepts for improving quality at the destination and promotes an integrated approach, originality and authenticity, local culture and products, while putting focus on quality and overall destination experience.
IQM PROJECT STAKEHOLDERS:
Stores and souvenir shops
Wellness centres and beauty salons